Privacy Policy - Milan Dufek Miniatures – Celtic Chieftain

This Privacy Policy explains how Milan Dufek Miniatures collects, uses and protects personal data when you visit this website, place an order or contact us.

1. Data Controller

The controller of your personal data is:

Milan Dufek / Milan Dufek Miniatures
Business ID (IČO): 11645075
Registered address: B. Němcové 710, Velké Přílepy, 252 64, Czech Republic
Email: milandufek@email.cz
Phone: +420 604 81 55 98

If you have any questions regarding the processing of your personal data, you can contact us using the details above.

2. Personal Data We Process

Depending on how you use the website, we may process the following personal data:

We only collect personal data that is reasonably necessary for the relevant purpose.

3. Why We Process Your Personal Data

Processing and fulfilling your order

Personal data provided during checkout is processed in order to:

The legal basis for this processing is the performance of a contract or taking steps at your request before entering into a contract.

Legal and accounting obligations

Certain information relating to orders, payments and transactions may be retained where necessary to comply with applicable tax, accounting or other legal obligations.

The legal basis for this processing is compliance with a legal obligation.

Customer communication

If you contact Milan Dufek Miniatures with a question, request or complaint, your contact details and correspondence may be processed in order to respond to you and resolve the matter.

Depending on the nature of the communication, the legal basis may be performance of a contract or our legitimate interest in communicating with customers and protecting our legal rights.

Marketing

Your personal data will not be used for email marketing or promotional communications unless you have separately agreed to receive such communications.

Where marketing is based on your consent, you may withdraw that consent at any time.

4. Payment Providers

If you choose to pay using PayPal or a credit/debit card processed through PayPal, certain personal and transaction information will be processed by PayPal as necessary to complete and secure the payment.

PayPal processes personal data according to its own privacy terms and policies.

Milan Dufek Miniatures does not receive or store your complete credit or debit card details.

If you choose Bank Transfer, payment information may also be processed by the banks involved in completing the transaction.

5. Shipping Providers

Where necessary to deliver your order, relevant personal data may be provided to the selected postal or shipping service.

This may include:

Only information necessary for delivery will be shared.

6. Other Recipients of Personal Data

Personal data may also be processed or made available where necessary to:

Personal data is not sold to third parties.

7. International Data Transfers

Some service providers, particularly international payment or technology providers, may process personal data outside the European Economic Area.

Where such transfers take place, the relevant service provider is responsible for using appropriate safeguards in accordance with applicable data protection law.

8. How Long We Keep Personal Data

Personal data is kept only for as long as necessary for the purpose for which it was collected.

Order and transaction information may be retained for the period necessary to:

General correspondence that is no longer required for these purposes will be deleted when it is no longer reasonably necessary.

Where processing is based on consent, relevant data will be retained until the consent is withdrawn or the data is no longer required for the stated purpose.

9. Your Rights

Under applicable data protection law, you may have the right to:

These rights may be subject to legal conditions and exceptions. For example, some information cannot be deleted immediately where it must be retained to comply with a legal obligation.

To exercise your rights, please contact:

10. Complaints

If you believe that your personal data has been processed unlawfully, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Czech data protection supervisory authority:

Office for Personal Data Protection
(Úřad pro ochranu osobních údajů)
Pplk. Sochora 27
170 00 Prague 7
Czech Republic

Email: posta@uoou.gov.cz

11. Security

Reasonable technical and organisational measures are used to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the Internet can guarantee absolute security.

12. Automated Decision-Making

Milan Dufek Miniatures does not use customer personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Third-party payment providers may independently use automated systems for fraud prevention and payment security in accordance with their own policies.

13. Cookies

This website may use cookies and similar technologies that are necessary for the correct operation of the website and online store.

Where non-essential cookies or similar technologies requiring consent are used, visitors will be provided with appropriate information and choices.

Further information may be provided in the website's Cookie Policy or cookie settings.

14. Changes to this Privacy Policy

This Privacy Policy may be updated when necessary, for example if the services used by the website or applicable legal requirements change.

The current version will always be available on this website.